Terms & Conditions

Welcome to ColorPotion's digital home. Like you, we take great pride in our home, and have developed the following rules to help our home stay clean and beautiful, free from germs and viruses, and a source of information about how our products can make your everyday life better, every day. We know terms like these can be long and boring, but please read them anyway for important information about your use of our sites.

All terms of payment are always 100% upfront. We accept all major credit cards. As soon as you place an order online your credit card will be charged. We have zero tolerance for credit card fraud and theft of our merchandise. Any fraudulent purchases will be prosecuted to the fullest extent of the law. If your billing address is different than your shipping address you will be required to fill out a credit card authorization form and send documentation before your shipment is released. If this is necessary a representative will contact you promptly after your order has been placed. This may delay the shipping of your order.

At Colorpotion our customer’s satisfaction is our first concern. We stand behind the quality of our products. We believe we can work together with our clients to make every purchase a positive experience. Our hair is carefully inspected shampooed and conditioned before leaving our warehouse. Due to the nature of our product, and because each individual piece comes from a separate donor, we cannot guarantee hair color or texture.